Coping With Victims Emotions

Today we have a guest post from Sally Davison. Sally is one of the masterminds behind the website If you're looking for a degree in fire science, Sally's site offers what just … [Read more...]

Where Do You Put The Fear?

I once thought that part of the goal of being a competent paramedic was getting to the point where I no longer felt any fear or anxiety about running calls. After all, most of the folks I worked with … [Read more...]

The Illussion of Control

Part two of a two part series on scene presence. Part one is here. While we're talking about scene presence, I think it's important to bring this one up. I've hesitated to talk about the illusion of … [Read more...]

Credibility and Redundancy

I'm going to make an important point and I need you to pay attention. That sentence, the one I just wrote. The one about saying something important. That was a redundant statement. And it undermined … [Read more...]

Don’t Be A Jerk

I didn't draw the graph at right. It was made by a woman named Jessica Hagy over at Jessica is not in the medical profession. She draws her observations about the world on index … [Read more...]

Don’t Forget To Ask The Patient

Let the young know they will never find a more interesting, more instructive book than the patient himself. ~Giorgio Baglivi It was nearly two decades ago that I knelt on the floor before Sammy in … [Read more...]

Get Anyone to Go With You to The Hospital

I'm going to share with you a very powerful technique to convince just about anyone to go with you to the hospital, and I'm going to ask a favor of you. Please only use this technique in the patient's … [Read more...]

You Can’t Give Away What You Don’t Have

Imagine we were walking down the beach together on a sunny day and I suddenly looked at you and said, "Would you like an apple?" If you were hungry, your initial reaction might be, "Yes, I'd love … [Read more...]

Patient Rapport Land Mines

Patient rapport is something we can easily overlook in our quest for better medicine. Our book never touched on it. It was barely mentioned in class. It doesn't make its way to the EMS conference … [Read more...]