The Illussion of Control

Part two of a two part series on scene presence. Part one is here. While we're talking about scene presence, I think it's important to bring this one up. I've hesitated to talk about the illusion of … [Read more...]

Get Anyone to Go With You to The Hospital

I'm going to share with you a very powerful technique to convince just about anyone to go with you to the hospital, and I'm going to ask a favor of you. Please only use this technique in the patient's … [Read more...]

How To Make Sure Your Hand-off Reoprt Gets Heard

       "But ... It Was In My Hand-off Report" Every EMS responder who delivers patients to the emergency room has experienced the frustration of feeling like the ED staff didn't really get the whole … [Read more...]

Patient Rapport Land Mines

Patient rapport is something we can easily overlook in our quest for better medicine. Our book never touched on it. It was barely mentioned in class. It doesn't make its way to the EMS conference … [Read more...]

The Oklahoma State Trooper vs EMS Mess

This has gone on long enough and gotten big enough that I feel compelled to say something about it. By now I'm sure you've seen and heard all about the Oklahoma State Trooper / EMS roadside … [Read more...]


Sure you communicate with your patient, but do you make connections? The difference may sound like semantics ... but it's not. The difference is extraordinary. Do you remember James Burke? He was the … [Read more...]

5 Big Trauma Scene Mistakes You Can Avoid

We all have our good calls and our bad calls. Don't we? Sometimes things just flow. Sometimes the patient, the bystanders, the crew members, everyone just clicks. And it's beautiful. It's like that … [Read more...]