Patients Define Their Emergencies (Part 2)

True Story... The dispatch information was updated before we had even rolled our rig out onto the pad. Eye injury, no serious symptoms. Jodie shut down the lights and I informed dispatch that we'd be … [Read more...]

Seven Flawless Physical Restraint Tips

Physical restraint techniques and procedures are a subject of debate and controversy in EMS. Few agencies have taken the time and energy to research and develop a comprehensive restraint guideline for … [Read more...]

Written Protocol vs. Common Sense

Steve Valdez only wanted to cash a check. In retrospect it seems so simple. The check was written to him from his wife's account at Bank of America. He had two forms of ID, both with photos. The … [Read more...]


Sure you communicate with your patient, but do you make connections? The difference may sound like semantics ... but it's not. The difference is extraordinary. Do you remember James Burke? He was the … [Read more...]

EMT Charged With Patient Abandonment

                          ... It could happen to you That's what EMT Paul Casson of the Bronx is learning. On New Years Eve, Paul was waiting to drop off a five year old child at Lincoln Hospital. … [Read more...]