Other people can require you to hold the proper certifications and minimal requirements to do the job.
Field instructors can demand that you demonstrate a minimum level of competence before you are allowed to work autonomously.
Quality assurance managers can confirm that you document acceptable treatment plans.
Administrators can monitor your adherence to policies and procedures.
Governments and institutions can demand your attendance at continuing education classes.
Almost everything about your performance can be demanded and confirmed, except for your compassion.
Nobody can force you to care.
Nobody can demand your heart-felt effort or your empathy or your genuine kindness. If you choose to have it, it is your prerogative. The industry can demand that you perform a service, but nobody can command you to serve. You can’t be ordered to bring your passion, your spirit and your individual, unique contribution to your job each day.
You have to choose to do that on your own.
That’s what makes it so valuable. …That’s what makes it priceless.
I’d like to know what you think about that.