-Eric Hoffer (American Social Writer)
But can we really? I mean, really fail. In the course of delivering emergency care can we completely fail?
I imagine that somewhere at the core of each and every one of us is a secret fear that the next call, the next major incident, the next patient contact might be the one where we fail. I think we all carry around with us the fear of a massive, public, ugly failure in the course of our care.
I say that because it’s entirely plausible that we will experience one of these failures in our careers. They happen all the time. They happen more frequently than we want to admit. And I would like to assert that we are better caregivers when we can put that fear aside.
What does your organization do to help resolve that fear? What does it do to feed it?
What your organization does to respond to critical failures in patient care will determine a lot about how free their personnel we feel to go out and practice good medicine. It’s worth thinking about.