Try this next shift.
Go in service and repeat these rules to yourself:
1.) Whatever call I get is the right call.
2.) Whenever the call drops is the right time.
3.) Whoever calls is the right person.
4.) Whatever happens is exactly what was supposed to happen.
5.) When the call is over … it’s over.
Try to live by these rules for one shift. Then come back and tell me how it felt.